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1.
How quickly can I get my order?
If
item is in stock, it will be shipped within 48 hours of receipt
of payment. Custom orders, on average, will be ready in 4-6 weeks
and will be accepted contingent upon our availability. Please email
for more specific information.
2.Can
I get my order rushed?
Although
it usually takes 4-6 weeks for custom orders, we can clarify our
time frame when you place your order. Sometimes rush deliveries
can be accommodated for an additional charge.
3.
How do I return an item?
Garments
that are ordered from our collection and are not personalized may
be exchanged within 30 days. You may accept your refund
in the form of store credit or a gift certificate for later use.
Store credit/gift certificates may be used toward the cost of custom
orders if you prefer. Returned garments must be in their original
condition with tags still attached. Return postage is not refundable.
4.
What are my payment options?
We
accept credit cards and payments via Paypal, as well as money orders,
which may be sent to:
Rita Cozadd
15 Ashgate Ct.
Fenton, MO 63026
*All garments will be held until payment is received.*
5.
Do you have a printed catalogue?
Not
at this time. Check our website frequently to see what new items
we've added!
6.
Are gift certificates available?
Yes,
we now offer Snugglebucks in any amount.
Please contact us by email at: jwhite@snugglebugsmocking.com
7.
How do I order?
Please
use our online catalogue, which is equipped with a shopping cart
feature for your convenience. If you encounter problems, or need
further assistance, don't hesitate to email
us.
8.
Can I find your garments in my local boutique?
Our
garments can currently be seen at Sweet B's in St. Louis at Des
Peres Road. We will also hold occasional home show. Please contact
us for more information about our home shows, or if you are interested
in carrying our garments.
For all other inquiries, please email us at jwhite@snugglebugsmocking.com
9.
Do you have wholesale prices?
Please
email us to consider
a wholesale order. We offer a 15% discount on orders over $500,
but please keep in mind that this is a company of 2 and all of our
items are made by hand.
10.
Do you offer ready to smock garments?
We
do not offer ready to smock at this time, but we'd be happy to refer
you to some wonderful ladies that do! |